Frequently Asked Questions

my.PcHardware.info is a web application that displays information about your computer thanks to a browser extension and a small application that is installed as a complement.

Yes, the basic version of PcHardware.info is completely free. In the future, we will offer a paid version that will require administrator rights on the system and will provide much more comprehensive information.

my.PcHardware.info is currently compatible with Windows 10, Windows 11, and most modern Linux distributions. We're working on support for macOS in the near future. Please note that the information displayed may vary depending on the platform due to the limitations of each operating system.

No, our application barely consumes system resources and, additionally, it only remains active when you deploy the browser extension or visit my.PcHardware.info.

All browsers compatible with the Chromium engine such as Google Chrome or MS Edge, and also Firefox. However, there may be slight differences in the information displayed between Chrome and Firefox. These differences are due to the different capabilities of each browser.

In Linux, without root permissions, it's not possible to extract the memory type or the number of memory modules installed. To view this information, for the time being, you need a Windows system.

The information we collect from your computer never leaves your device. No type of information is sent to the Internet. The information displayed in the browser is completely private.

The small application or 'helper' that is installed on your computer is completely safe and only serves as a complement to the browser extension to provide more detailed information about your computer.

Not at the moment, but in the near future you will be able to.

If you encounter any issues or have questions not covered in this FAQ, please visit our Contact page to reach out to our support team.